Category: Prank calls
Characters: Russell, Abdo
Prank Victim: Cell phone buyer
Rage Level: Hardcore
- “Yeah, make sure he's not a FARKING DONKEY LIKE YOU, YOU FARKING FAGGOT.”
- “YOUR MOM IS A GOAT AND YOUR FATHER IS A GOAT YOUR WHOLE FARKING GENERATION IS A GOAT.”
- “I'm not a gay, I just want kisses, like what's the BIG DEAL? It's friendly. Kiss me, habibi. Kiss me.”
- “Who are you gonna call, Ghostbusters? Or what? STOP IT.”
Body of content:
This guy in Saudi Arabia ordered a Galaxy Note 5 and was stuck waiting for it for two whole months when I was told about his situation. It seemed like the perfect opportunity to pull off a cell phone shipment problem prank call on him to see how he would react! I called as customer support to let him know his cell phone was LOST for good.
He was understandably upset and getting angrier by the minute dealing with Abdo’s awful customer service. Hopefully this guy was able to get his phone after all! What’s the longest you’ve waited for a shipment? What would you do if you had to deal with Abdo? Let me know in the comments below!
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Pranker [speaking to audience]: So, this guy from Saudi Arabia ordered a Galaxy Note 5 through Amazon and two months later-
Pranker: it still hasn't arrived because of shipping delays. He's been expecting a call back about this, so I of course call-
Pranker: him as Amazon customer support.
Pranker [speaking as Russell]: Uh, hello, hi, may I please speak with Abdul-Aziz?
Pranker: Yeah, I'm calling with Amazon Customer Support. Uh, I kind of wanted to check in, uh, we had an A PENDING support request-
Pranker: regarding a uh, GALAXY NOTE 5, uh shipment. Have you received that package yet, sir?
Pranker: Okay. Uhm, I'm gonna go ahead and transfer you now to my colleague who's in charge of uh-
Pranker: shipment over there in the Middle East DIVISION, can you please hold?
Pranker: Okay, thank you. [music playing on hold]
Pranker [speaking as Abdo]: Hello, thank you for calling AMAZON SUPPORT. Uh, I thank you for holding. Am I speaking with Abdul-Aziz?
Guy: Uh, yes.
Pranker: Okay, excellent. Uh, so my understanding here from the notes is that you ordered a GALAXY NOTE 5, but y- you did-
Pranker: PURCHASE THIS through a THIRD PARTY correct?
Guy: Yeah, yeah, yeah.
Pranker: Okay, alright. Just making sure, so yeah, you know, we tried to do a TRACKING on this and we just got back from-
Pranker: the reporting, uh, that unfortunately THE SHIPMENT, uh, WAS LOST.
Guy: WHAT DO YOU MEAN LOST? Like, is it in your warehouse, or what?
Pranker: No, it's lost as in like a somebody like STOLE IT.
Guy: Okay, well, what do you do in this case?
Pranker: Well, it seems like, you know, the shipper and the purchaser, YOU, uh, did not, uh, got uh, any insurance on the shipment.
Guy: So, you're basically saying that I lost my NEW NOTE 5 and you can do nothing about it?
Pranker: Uh, yes. But, we can send you, uh, another, uh, telephone, but we need to just confirm your payment information-
Pranker: and charge you one more time.
Guy: I have to pay it again?
Pranker: Uh I- I know it's a little bit FRUSTRATING.
Guy: WAIT, YOU CAN DO NOTHING ABOUT IT?
Pranker: No, you know, I can-
Guy: I HAVE TO PAY AGAIN?
Pranker: I can give you FREE SHIPPING.
Guy: YOU KNOW HOW MANY MONTHS I'VE BEEN SAVING FOR THAT MONEY?
Pranker: How many months?
Guy: I don't know maybe uh, ONE YEAR maybe.
Pranker: Oh, crap. Wa- sorry- uh-
Guy: Give me your supervisor, please.
Pranker: Yeah okay, I will do that, okay. Go ahead and uh- please hold, I will transfer you to the supervisor.
Guy: Okay, okay, okay.
On hold speaker: All of our representatives-
Guy: [angry mumbling]
On hold speaker: are currently busy, please stay on the line.
Pranker: Hello, this is Abdo with Amazon SUPPORT, thank you for holding!
Guy: Your name is Abdo?
Pranker: Uh yeah, correct.
Guy: Are you the supervisor?
Pranker: Yeah, I am the supervising here.
Guy: Can you guys refund me?
Pranker: Uh, [kisses teeth], yeah- I- I- I see-
Guy: JUST ANSWER, PLEASE, JUST ANSWER.
Pranker: I see here that, you signed up for the PAYMENT PLAN to order another telephone, right?
Pranker: So, we can go ahead and ship it out, you know-
Guy: NO, NO, I DIDN'T, I DIDN'T, I DIDN'T! I asked him for a FREE ONE!
Pranker: It's not free, it has your credit card attached to it.
Guy: WHY IT'S NOT FREE?
Pranker: Listen. Nothing in this world-
Guy: YOUR FARKING RESPONSIBILITY for your own mistake.
Pranker: look, you cannot say, you know, MAKE A FARK and all this stuff. It's not nice. Okay? Let's try to talk like-
Guy: NO, FARK YOU PIECE OF CRAP, GIVE ME BACK MY $600.
Pranker: that's not going to happen HABIBI.
Guy: What? You say Habibi?
Pranker: Uh, yeah I speak Arabic, I am, you know, part of the MIDDLE EAST DIVISION, but, yeah.
Guy: Okay, so, speak Arabic with me.
Pranker: Yeah, but, UNFORTUNATELY, you know, the call is monitored and recorded for quality and training purpose and they-
Guy: [chuckles] You just said "HABIBI", that's an Arabic word.
Pranker: Yeah, I- I'm sorry, I- I SLIP, you know like, I SLIP.
Guy: [chuckles] Okay, listen, listen, Habibi. You need to give me back my $600 or send me a new phone or I will call uh-
Pranker: Who are you gonna call, Ghostbusters? Or what? STOP IT.
Guy: YOU'RE FARKING STUPID.
Pranker: YOU SHUT UP YOU DONKEY, or I will FARK YOUR ASS, okay?
Guy: This is unbelievable, oh my God!
Pranker: I know.
Guy: This is farking unbelievable.
Pranker: I know. It's craz-
Guy: Can I talk to someone else?
Pranker: [sighs] okay, le- le- [mini sigh], I will transfer you right now, uh, to another, uh, supervisor.
Guy: Yeah, make sure he's not a FARKING DONKEY LIKE YOU, YOU FARKING FAGGOT.
Pranker: OK, uh, PLEASE HOLD, YOU STUPID for another agent.
Guy: Fark you.
[music playing on hold]
Pranker: Thank you for holding, how can I HELP YOU?
Guy: I just talked to you. You told me that you will transfer me to another human.
Pranker: Uh, sir, you know, I am talking to you for the-
Guy: I WANT TO TALK TO A HUMAN BEING YOU FARKING A*****E!
Pranker: DON'T MAKE FARK-CRAP, okay? It's not nice. This is Abu Abdo, I'm with Amazon SUPPORT and I- I am here to HELP YOU, okay?
Pranker: Take a deep breath-
Guy: my God. [sighs]
Pranker: SAY SORRY RIGHT NOW.
Guy: LISTEN, LISTEN, I'M GONNA HANG UP NOW. Ok?
Pranker: SAY YOU'RE SORRY, OKAY?
Guy: YOUR SON CALLED ME STUPID FIRST.
Pranker: NO, NO, NO, ye- but you called my son Abdo, A F****T, and then he said, YOU'RE STUPID.
Guy: NO, NO, JUST REFUND ME.
Pranker: NO! [sighs] [kisses teeth] YOU KNOW WHAT YOU SAID AB- ABOUT ME AND MY SON AND IT'S LIKE, I'M VERY UPSET ABOUT THIS-
Pranker: SO STOP BEING MEAN TO ME.
Guy: FARK YOU PIECE OF CRAP.
Pranker: FARK TO YOUR FACE-
Guy: [hang up]
Pranker: AND FARK TO Y- [laughing] [speaking to audience]: He hang up. [laughing]
Pranker [speaking as Russell]: May I speak with Abdul-Aziz, please?
Guy: I need you to promise me something.
Pranker: Uh, sure thing. What can I do for you, sir?
Guy: [inhales] Under any circumstances, DO NOT TRANSFER ME TO ABDO OR ABU ABDO, okay?
Pranker: Sure thing, sir. Absolutely.
Guy: They called me a FARKING DONKEY and STUFF LIKE THAT.
Pranker: Oh, GOD, I- I'm- I'm so sorry about that, uhm, c- can I go ahead and transfer-
Pranker: you over to my LEAD SUPERVISOR, and hopefully they can go ahead, and take care of you-
Pranker: either get you another phone out there, provide you a refund, we gotta do something to fix this.
Guy: Yeah, j- just not Abdo or Abu Abdo, alright?
Pranker: Okay, if you can go ahead and please hold, I'll go ahead and get you over to him immediately-
Pranker: Thank you again for shopping with Amazon and you have a wonderful day.
[music playing on hold]
Pranker: Hello, thank you for calling AMAZON SUPPORT, uh, how can I help you?
Guy: YOU CAN GO FARK YOURSELF.
Pranker: W- w-
Guy: [hang up]
Pranker: [laughing] [speaking to audience]: He hung up. [laughing]
Pranker: Yeah, I can go ahead and offer you A VOUCHER for THIRTY FIVE DOLLARS.
Guy: No, no, no, REFUND ME.
Pranker: Yeah but, you didn't say like "sorry", yet. You just said, I'm a fa-goat. Like I don't even know what it means-
Pranker: but you kept on saying "Yeah, you're a f****t."
Pranker: It's a COMPLIMENT. You shouldn't be worried about that.
Pranker: Oh, IT'S A COMPLIMENT? Oh okay, well, thank you-
Pranker: you're a f****t too then, you're the biggest f****t. I appreciate it.
Guy: Okay, you're mom is a F****T too.
Pranker: Uh- wh- wh- wh- why are you bringing my mother into this?
Guy: No, I'm just- I'm just COMPLIMENT HER.
Pranker: Oh, okay. Thanks, wha- wh- ju- just to return the favor, you're whole family and generation-
Pranker: is the biggest f****t OF ALL TIME.
Guy: Uh, uh-
Pranker: It's okay, you don't have to say anything.
Guy: okay, okay-
Pranker: I- I know it- I know you're APPRECIATE IT, you don't have to thank me or anything, okay, f****t? RELAX. Give me a kiss.
Guy: ARE YOU GAY?
Pranker: No- WHAT? I'm not a gay, I just want kisses, like what's the BIG DEAL? It's friendly. Kiss me, habibi. Kiss me.
Guy: NO I WON'T. GO TO YOUR FARKING DAD OR MOM.
Pranker: YOU STUPID.
Guy: DO THAT CRAP WITH THEM.
Pranker: YOU STUPID.
Guy: Okay, listen.
Guy: YOUR MOM IS A GOAT AND YOUR FATHER IS A GOAT YOUR WHOLE FARKING GENERATION IS A GOAT.
Guy: AND YOU'RE A FARKING PIECE OF CRAP, OKAY?
Guy: FARK YOU AND HAVE A NICE DAY. Bye.
Pranker: Well, FARK TO YOU and FARK TO YOUR FACE, you are the biggest, f****t of all time.
Guy: [hang up]
Pranker: Hello? [laughing]